Support › SMS Consent

SMS Consent & Verification

The exact SMS consent language and flow used inside the Meet Nova mobile app for one-time passcodes (OTP) and account security.

Last updated:

Screenshots of the in‑app flow

For reviewers: these screenshots show the phone number entry, consent checkbox, the Send Code action, and the OTP verification process.

Phone number entry screen with consent text
1) Phone number entry with unchecked SMS consent box
Consent checkbox and Send code button
2) SMS consent checked, Send Code enabled
OTP entry screen
3) OTP entry screen

Program details

Purpose

One-time passcodes (OTP) for login verification and account security. No marketing or promotional SMS.

Message frequency

Typically one message per login attempt or security event; frequency varies based on your activity.

Fees

Message & data rates may apply.

Opt‑out

Reply STOP to unsubscribe. Supported opt‑out keywords: STOP, STOPALL, END, QUIT, CANCEL, UNSUBSCRIBE, OPTOUT, REVOKE. To re‑enable, reply START, UNSTOP, or YES.

Opting out disables SMS-based login until you opt back in.

Help

Reply HELP or email support@meetnova.app.

Privacy

We will not share, sell, or rent your mobile phone number or SMS opt‑in data with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy.

Sample SMS messages

  • Meet Nova code: 123456. Expires in 10 minutes. Reply STOP to opt out, HELP for help.
  • Meet Nova security alert: Your sign‑in was approved.

FAQ

What if I text STOP by mistake?
If you accidentally opted out, reply START, UNSTOP, or YES to re‑enable SMS.
Account access depends on SMS
Since SMS is required for verification, opting out will suspend your ability to log in until SMS is re‑enabled.